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263 Beacon Park Rd, Plymouth PL2 3JP, UK – 01752 787600
From the time I made my initial online enquiry for our new Dimplex Optimist electric fire to the final delivery, all the staff at Beacon Electrical were extremely helpful and understanding to our requirements. They actually listened and made helpful suggestions rather than simply trying to sell me the product and I would certainly return for further electrical items in the future. This is not just another electrical store. they really do try to put the customer first. When I had a question following delivery, I phoned the store and the person who answered the phone immediately understood my question and gave a very quick and helpful solution. You don't get that with big chain companies these days. All in all, highly recommended.
It's family run, great customer service and price matches appliances.
Unit 1, Coypool Retail Park, 71 Coypool Road, Plymouth PL7 4FB, UK – 01752 987030
One of the most family friendly stores I've come across, this is the second time over bought from them and they will bend over backwards to help you even down to delivery time slots, also they speak to their driver/delivery team to brief them of any concerns about entry points prior to turning up. Our last delivery and install was helpful as in there wasn't a problem only a solutions. Great place to buy.
First time visiting the Plymouth store. I found the store clean, bright and airy and good selection of stock. The female sales assistant was helpful and efficient. I quickly found what I wanted at a very competitive price.
B, Longbridge Rd, Plymouth PL6 8LX, UK – 0344 561 0000
Had an issue with my son's laptop. We took it in to the store to be greeted by a lovely gentleman on the door who pointed us in the right direction. We waited at customer services and was served by a lady called Sam. She was very helpful and booked our laptop in to be fixed. Unfortunately it took a bit longer than expected due to waiting on a spare part but Sam called a week later to inform us and kept me and my son up to date. When we came to collect another lady served us with a big smile and explained what they had done at the repair, think her name began with a 'P'. Being a complete computer dud you both made this very easy for me. So thank you.
It is what it is. An electrical store. Good range of goods but installation charges are high compared to competitors. Free parking and the staff are refreshingly not pushy.
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