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Tavistock Rd, Plymouth PL6 8BB, UK – 01752 720199
I have a smart car for our business and when it was not very well Mercedes Plymouth went out of their way to help get the car back on the road. The gorgeous ladies on reception are always there to greet with a wonderful smile. Overall I have a positive experience with Mercedes and woudl not hesitate to recommend :)
After hunting for an SLK for several weeks as a gift for my father, I decided to try the main Mercedes Benz dealer in Plymouth. I had avoided them at first because I assumed there would be a “main dealer price premium”. After walking in and being greeted by Louise, I sat down to a nice free cup of coffee and a cake. Judging by the luxury look of the dealership and the lovely service I was already thinking that the car price was going to be a lot higher than the other dealers and private sellers I’d already seen. To cut a long story short, it wasn’t! I found an extremely high specification 2013 SLK for the same price it would have been elsewhere - but with the added bonus of it being an authorised Mercedes used car. This means it has full Mercedes main dealer service history; is in immaculate condition throughout; has 12 months Mercedes warranty; has had a full health check; comes with 12 months roadside assistance; etc etc etc. No other dealer was offering anywhere near this but still demanded the same or very close to the same price. I paid a deposit and waited for final preparation. On returning to pick up the car, my mother, father and I were greeted, again, by Loiuse. The car was inside the showroom, hidden under a Mercedes cover, with a sign next to it greeting my mother and father, by name. What an amazing experience. Mercedes Benz made my dad feel like he was a king. He was so overwhelmed. This wasn't special treatment just for us. This is how they do it at a Plymouth Mercedes Benz. What an amazing service. I’ve purchased Porsches, BMWs and others but have never experienced such a great team. Special thanks to Louise.
4 Masefield Gardens, Plymouth PL5 3HU, UK – 01752 703361
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